March 10, 2003
Dumb Funny.
This is probably the worst thing I have seen a company do in recent memory.
Quote: "Frankly, this is our first Quicktime movie and our 'skillz' are nearly nil. So, if you're having problems viewing these puppies, try downloading them. If you're still having troubles viewing it, email us. We won't be much help, but we'll share your pain."
Even though they are being funny, I can't help but think of this as the type of technical supprt you would recive from their software product as well.
